Charity governance: what trustees must and should do
This hub covers charity governance for trustees in England and Wales, Scotland and Northern Ireland, from the day you join the board. It starts with what you are personally taking on and who can serve, then the governing document, registers, meetings and minutes. Then come delegation, conflicts, policies, risk and the governance codes; last are recruitment, succession, AGMs and amending the governing document.
25 steps, in the order you meet them.
Most writing about charity governance describes best practice as though it were law. This part keeps the two apart: what you must do, what you will be judged on if something goes wrong, and what is simply a good idea someone published once.
Some of the received wisdom turns out to be wrong. A risk register is not required by statute. An AGM is not required either, unless your own governing document says so. Minutes, on the other hand, are a more serious matter than most trustees realise.
Look up
Glossary
- Charitable incorporated organisation (CIO)
- Grant
- Board of trustees
- Outcomes
- Volunteer
- Restricted funds
- Governing document
- Minutes
- Regulated activity
- Safeguarding
- Worker
- ICO
- Regulated alteration
- Public benefit
- Designated funds
Tools
- Connected person checker — Tool: planned
- Governance code self-assessment — Tool: planned
- Trustee liability checker — Tool: planned
Templates
- Statutory registers — Template: planned
Understand
- The six trustee duties — What are a charity trustee's duties?
- Who can be a charity trustee — Who can be a charity trustee?
- Can charity trustees be paid? — Can charity trustees be paid?
- How many trustees does a charity need? — How many trustees does a charity need?
- Are trustees personally liable? The honest answer — Am I personally liable as a charity trustee?
- What changed in the 2025 Charity Governance Code — What is the Charity Governance Code?
Do
- Step 1 · What am I personally liable for as a charity trustee? · legal risk: personal-liability
- Step 2 · Who is disqualified from being a charity trustee, and how do we check? · legal risk: criminal
- Step 3 · What should a new charity trustee be told when they join?
- Step 4 · What does our governing document actually allow the trustees to do?
- Step 5 · What registers must a charity keep, and what happens if it doesn't? · legal risk: regulatory-sanction
- Step 6 · Should we incorporate, and should we buy trustee indemnity insurance? · legal risk: personal-liability
- Step 7 · How often must charity trustees meet, and what is a quorum? · legal risk: regulatory-sanction
- Step 8 · What must charity minutes contain, and how long must we keep them? · legal risk: criminal
- Step 9 · What can trustees delegate, and what must the board decide itself? · legal risk: personal-liability
- Step 10 · Who is a connected person, and what goes in a conflicts register? · legal risk: regulatory-sanction
- Step 11 · Do we legally have to have a conflicts of interest policy? · legal risk: regulatory-sanction
- Step 12 · Is a written safeguarding policy legally required for a charity? · legal risk: regulatory-sanction
- Step 13 · Does a charity have to have a written financial controls policy?
- Step 14 · Does a small charity have to have a reserves policy? · legal risk: regulatory-sanction
- Step 15 · Does our charity legally need a written data protection policy? · legal risk: regulatory-sanction
- Step 16 · Do charities have to have a complaints procedure?
- Step 17 · Is a charity legally required to have a whistleblowing policy?
- Step 18 · Do we need a volunteer policy?
- Step 19 · Do charities have to have a risk register, and what goes in it? · legal risk: regulatory-sanction
- Step 20 · What is in the Charity Governance Code and do we have to follow it?
- Step 21 · How do we work out what skills our trustee board is missing?
- Step 22 · How long should a trustee serve, and how do we plan succession?
- Step 23 · Does our charity have to hold an AGM? · legal risk: regulatory-sanction
- Step 24 · Will my name be on the Scottish Charity Register, and can I stop it?
- Step 25 · How do we change our charity's governing document? · legal risk: regulatory-sanction
Common questions
In England and Wales the Charity Commission sets out the duties in its guidance, The essential trustee: carry out the purposes for the public benefit, follow the governing document and the law, act in the charity's best interests, manage resources responsibly, act with care and skill, and be accountable. Scotland sets its duties in statute. See the trustee duties.
Sometimes. A charity trustee can be liable to the charity for a loss they cause, whatever its legal form, and in an unincorporated charity to its creditors as well. Personal liability is rare, but incorporation does not remove all of it. Trustee personal liability sets out when it applies.
Almost anyone who is old enough and not disqualified. The minimum age depends on the charity's structure and nation, and the disqualification grounds reach well past bankruptcy and dishonesty. Who can be a charity trustee covers both, and the step Check every trustee's eligibility sets up the recurring check.
Not for being trustees alone: that needs separate authority, such as the governing document or an order. In England and Wales a charity trustee can be paid for goods or services if statutory conditions are met, while Scotland starts from a ban. See Can charity trustees be paid?
In England and Wales, usually not by law: the duty to manage conflicts binds every trustee, but the written policy is recommended rather than required. A charitable company facing an actual conflict must amend its articles first. See Adopt a conflicts of interest policy.