What does running a charity involve day to day?
Running a charity day to day brings duties that sit outside the accounts. They cover data protection and the ICO, cyber security and AI, the tools you run on, premises and land, health and safety, insurance, the risk register, partnerships and sanctions, beneficiary images and campaigning. The steps take trustees and managers through them in that order, for England and Wales, Scotland and Northern Ireland, with the differences set out.
23 steps, in the order you meet them.
This is the part nobody plans for: the lease, the insurance renewal, the data breach, the subject access request that arrives with a one-month clock already running.
Small charities are not exempt from data protection law. Being a charity caps what you pay the ICO; it does not excuse the fee. The exemption that does excuse it is open to any organisation, is all or nothing, and a single CCTV camera loses it for everything you do.
Look up
Glossary
- Volunteer
- Annual return
- Minutes
- Contract
- ICO
- Lawful basis
- Privacy notice
- Disposal of charity land
- Legacy
- Member
- Retention schedule
- Code of Fundraising Practice
- Risk register
- Charitable purposes soft opt-in
- Trustee indemnity insurance
Tools
- Is this a serious incident? — Tool: planned
Templates
- Sanctions screening procedure — Template: planned
Do
- Step 1 · What personal data do we actually hold?
- Step 2 · What is our lawful basis, and is it consent? · legal risk: regulatory-sanction
- Step 3 · Do we have to pay the ICO fee? Aren't charities exempt? · legal risk: regulatory-sanction
- Step 4 · What must our privacy notice say?
- Step 5 · What goes in a charity data protection policy?
- Step 6 · How long should we keep personal data? · legal risk: regulatory-sanction
- Step 7 · Can we email our supporters without explicit consent? · legal risk: regulatory-sanction
- Step 8 · Someone has asked for their data. What now?
- Step 9 · We've had a breach. Do we have to tell the ICO? · legal risk: regulatory-sanction
- Step 10 · How secure do we actually have to be?
- Step 11 · Which security steps come first, and do we need Cyber Essentials?
- Step 12 · Are there rules about charities using AI?
- Step 13 · What software should a small charity run on?
- Step 14 · What software can our charity get free or cheap?
- Step 15 · Should we sign a lease or a licence for our premises? · legal risk: regulatory-sanction
- Step 16 · Can we just sell our building? · legal risk: personal-liability
- Step 17 · What health and safety do we actually have to do? · legal risk: criminal
- Step 18 · What insurance is compulsory, and what is just sold to us? · legal risk: regulatory-sanction
- Step 19 · What should be on our risk register?
- Step 20 · What should we agree in writing with another organisation? · legal risk: personal-liability
- Step 21 · How do we check an overseas partner or payment against sanctions? · legal risk: criminal
- Step 22 · Can we use a photo of the people we help? · legal risk: regulatory-sanction
- Step 23 · Can we criticise the government? · legal risk: regulatory-sanction
Common questions
Yes, unless all their processing is exempt. Charity status only caps the ICO data protection fee at the lowest tier, and the exemption is all or nothing: one CCTV camera ends it. The charity must also tell the ICO it is a charity when it registers. Pay the ICO fee or confirm your exemption explains.
Yes, in defined circumstances. A charity now has its own soft opt-in under PECR, with three conditions that must all be met, and it covers texts and social media messages as well as email, but not phone calls. Set up consent and preference management for marketing sets out the conditions.
Only employers' liability, if it employs anyone, and motor, if it runs a vehicle on the road. Public liability insurance is not a legal requirement, though landlords and venues often make it a term, and an employers' liability policy almost certainly does not cover volunteers. Buy the insurance you actually need explains.